Is our work guaranteed?

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It is important to note the difference between a guarantee and a warranty. South West Plumbing has both warranties on products and guarantees . Our fixtures, such as sinks, tubs, and various heating and water heater systems all have individual warranties. Of course, they vary as to length and your technician can go over that information with you, before any work or installation is done. Our guarantee of quality service is more of a promise to you that we will do the job right every time. If you aren’t completely satisfied with the quality of work, we will come back and fix the situation, at no charge to you. That is what our guarantee is all about. South West Plumbing is committed to serving you in a fast, friendly, and efficient manner, and we stand by our commitment.

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Know the Location & Age of Your Water Heater

Believe it or not, most people (especially new home owners) have no idea where the hot water heater is in their home. Once you’ve located it, take a look at the label on it (a sticker approximately 3×2’ located on the side of your water heater). Find the serial number. Most manufacturers show the date of when the unit was made in the first four digits of the serial number. For example, lets say the serial number was 09934FR563 – we know it was made in September of 1993. Other manufacturers will list the week and then the year; for instance, 23934FR563. Here we know that the water heater was made on the 23rd week of 1993.

At South West Plumbing, we tell our clients that the average water heater lasts approximately 9 -11 years before it starts leaking; however, it’s not unheard of to see a water heater 20 years old. We highly recommend homeowners be proactive about replacing their water heater before it leaks to avoid the costly problems a leak can cause. For example, if you have a hot water heater in the attic or in a crawl space, you may not know your water heater is leaking until you notice secondary damage that it has caused or get an unusually high water bill in the mail.

Leaky Faucet

A leaky faucet may cost you big money if not corrected. It’s estimated that one leak dripping at a speed of 20 drips per minute = 694 gallons of wasted water per year. And that’s just a small leak!

Don’t let this be a recurring problem, call South West Plumbing today!